Cancellations
Consumer cancellation rights.
Domestic customers may have cancellation rights when services are booked online or by phone before the work is performed. This plain-English wording should be legally reviewed before launch.
Cancellation period
Where cancellation rights apply, customers may have 14 days to cancel. If you request work to begin within that period, ClearPath will ask for early-start consent at the fixed quote or booking acceptance point.
If the service is fully completed after valid early-start consent, you may lose the right to cancel once the work has been completed.
Cancellation request details
- Name: TBC
- Quote or booking reference: TBC
- Contact details: TBC
- Job address or postcode: TBC
- Reason for cancellation, if you wish to provide one: TBC